Major Screw Up

The phone just rang... Dad answered it... the person on the phone asked for Lenora Sandridge... Dad asked who was calling... they said Harrisburg Hospital... then he asked what it was regarding... they said they were calling to ask Lenora to answer a short survey on her stay at the Harrisburg Hospital! Dad then told them that she died... THEN they had the balls to ask how!!! Dad handled it well, he said "she died in your hospital". They apologized, but this is one area they should REALLY figure out how to fix.

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Oy. Joe, January 05, 2007 10:16